Business Applications Manager

Business Applications Manager

Requirements

• Bachelor’s degree in computer science or field of study applicable to the role or equivalent work experience.
• Experience managing projects, including system upgrades and process improvements. Ability to work under tight deadlines and handle multiple priorities.
• Effective written and verbal communication skills, with the ability to interact with cross-functional teams and present technical information clearly to non-technical stakeholders.
• Solid problem solving and analytical skills required.
• Demonstrated ability to define application architectures that solve business needs, and create roadmap that communicate the business applications architecture changes over time that will create an application suite that meets desired business capabilities.
• Demonstrated capability to convert business desires/needs into documented application/business requirements and testing scenarios that can be used to drive application change and testing.

Responsibilities

• Understand the current and future business process strategy and create an applications architecture and business applications roadmap that communicates how we will realize that vision.
• Oversee the daily operations of all Hermeus MES (Manufacturo) and ERP (NetSuite) Platforms and associated applications such as Bartender, Ramp.com, Bill.com, Propricer as well as Epsilon3 this will include configuration, monitoring, and troubleshooting to ensure system availability and performance for the organization.
• Provide technical support and training to end-users, including resolving system issues and managing user access and permissions.
• Document and validate end user requirements and ensure current applications are sufficiently meeting business needs. Develop roadmaps for feature enhancements, upgrades or replacements when needed to meet these needs.
• Provide and manage production support for Hermeus tools, including ERP interfaces, test interfaces, MES master data maintenance & process modeling, MES functionality (transactions and user interfaces), and Database / reporting functions.
• Work closely with IT and engineering teams to integrate all applications with other systems such as MES, ERP and PLM, ensuring smooth data flow and interoperability.
• Configures system settings and options, plans and executes integration acceptance testing with required documentation
• Creates, configures, and updates product workflows across business applications.
• Communicate system functionality requirements on behalf of the end-user by building consensus with engineers, and business leadership to ensure that system functionality and solutions meets business needs.
• Ensure accurate and timely data capture within all business applications, including monitoring data integrity and generating reports to support decision-making.
• Analyze system performance and workflows to identify areas for improvement. Implement enhancements to optimize manufacturing processes and productivity.
• Maintain comprehensive documentation for system configurations, processes, and troubleshooting guides. Create user manuals and training materials as needed.
• Ensure that all Hermeus applications complies with industry regulations and company policies, including data security and quality standards.
• Participate in projects, including new system implementations, upgrades, and process changes. Coordinate with vendors and external partners as required for application efficiency.

Preferred Qualifications

• Prior experience (1 – 3 years) in a hardware manufacturing environment or related industry preferred.
• Understanding JavaScript, Python, VBA, SQL, VB.NET and/or Java EE, IIS and/or WebSphere, and XML a plus but not required.
• Programming experience that includes an object oriented or scripting language a plus.
• Knowledge of Windows 10, Windows 11 and/or Windows Server, Familiarity with networking protocols desired.