Business Banking Relationship Mgr. II
Company | Fifth Third Bank |
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Location | Cleveland, OH, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree required or equivalent work experience.
- Minimum of 3 years sales experience; minimum of 3 years managing business banking or commercial relationships preferred.
- Formalized credit training or equivalent credit risk experience required. Underwriting experience preferred.
- Proven ability to build new and existing client business and provide a positive client experience.
- Strong business acumen, to include detailed analysis, review of financial statements and knowledge in advanced accounting principles.
- Thorough knowledge of Commercial & Treasury Management services as well as alternative lending and financing options.
- Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
- Uses effective problem solving and analytical skills with ability to handle and prioritize multiple tasks.
- Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations and group presentations.
- Champions the Bancorp vision and core-values through personal actions and leadership influence to promote high-performing work groups. Proven ability to work in a team-based sales environment.
- Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred.
- Regional /local travel.
Responsibilities
- Prospect for new clients by utilizing referral sources, existing clients, financial centers and centers of influence.
- Work with product partners (Affiliate- Retail IE, WMA, TMO, etc. and Bancorp- Vantiv, Paycor, etc.) to analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
- Attend community and/or specific industry forums, conferences and/or meetings in order to broaden relationship networks, referral sources and continually deepen knowledge of trends, practices, services and the competitive landscape.
- Effectively retain and grow long term profitable ‘Lead’ client relationships.
- Cross-sell all applicable 5/3 products and services to an existing portfolio of business customers and their owners/senior management with the ultimate goal of being clients’ lead or primary bank.
- Responsible for planning and conducting relationship strategy and relationship review meetings with product partners.
- Coordinate all client-facing activities including credit support and other product partners.
- Conduct thorough effective pre-call planning, One Bank Consultative Sales approach and prompt post call follow up.
- Utilize the Bank’s Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management.
- Partner with Portfolio Managers and Credit Officers (Business Loan Center and Central Credit Utility) on credit requests and adhere to established Portfolio Management guidelines.
- Achieve credit standards and metrics in regard to asset quality, credit administration (matured/renewals, financial statement documents, covenant data integrity, matured notes and document exception) and RAROC.
- Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk, and priced accordingly.
- Complete administrative responsibilities in a timely manner.
Preferred Qualifications
- Minimum of 3 years managing business banking or commercial relationships preferred.
- Underwriting experience preferred.
- Familiarity with prospecting and CRM sales tools preferred.
- Microsoft Certifications a plus.