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Business Center Assistant Manager
| Company | PNC Financial Services |
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| Location | Towson, MD, USA |
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| Salary | $47500 – $82500 |
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| Type | Full-Time |
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| Degrees | Associate’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- 3+ years of related experience
- Associates degree
- Knowledgeable of the values and practices that align customer needs and satisfaction
- Assessing and effectively managing all of the risks associated with their business objectives and activities
Responsibilities
- Accountable for the operational soundness of the branch and team
- Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members
- Drives revenue and loyalty through proactive interactions with clients
- Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships
- Responsible for the Branch & Business Center risk process through proper oversight and adherence to regulatory, security and audit requirements
Preferred Qualifications
- Accountability
- Banking
- Client Counseling
- Customer Experience (CX)
- Customer Loyalty
- Decision Making
- People Management
- Proactive Approach
- Results-Oriented
