Business Development Account Executive – Usaf
Company | KBR |
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Location | Chantilly, VA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s, MBA |
Experience Level | Expert or higher |
Requirements
- An active TS/SCI security clearance is required.
- Bachelor’s degree in Business, Marketing, Engineering, or a related field. MBA preferred.
- Minimum of 10 years of experience in account management, sales, and business development, aligned with the USAF accounts.
- Proven track record of managing key accounts and achieving growth objectives.
- Strong understanding of the USAF market, including industry trends and competitive landscape.
- Excellent communication, negotiation, and presentation skills.
- Ability to think strategically and develop innovative solutions to complex problems.
- Strong analytical skills and proficiency in growth forecasting and reporting.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Responsibilities
- Oversee and manage NSS critical accounts within the USAF ensuring client satisfaction, retention, and growth.
- Develop, manage, and implement account strategies to meet client needs and achieve business growth objectives.
- Develop and strengthen a trusted relationship with current and potential KBR customers while serving as the primary company executive representative.
- Ensure a coherent, integrated KBR message to the customer while promoting corporate capabilities and solutions to meet customer needs.
- Build, improve, and manage significant key individual customer relationships.
- Promote and introduce corporate capabilities, technologies, services, and solutions to the customer.
- Possess an in-depth understanding of the customer’s missions and KBR services, solutions, and products.
- Possess an in-depth understanding of the U.S. Air Force account’s competitive landscape, including competitors and potential partners.
- Develop, track, and execute a strategic-level Customer Engagement Plan, including regular, periodic meetings with strategically relevant influencers, decision-makers, and leaders.
- Host senior customer visits to KBR and arrange visits to customer sites, as appropriate.
- Function as senior Air Force executive representative responsible for customer engagement and government relations related to customer matters, issues, and concerns, including approved conventions and symposia.
- Identify, qualify (MileStone-0), and pursue new business opportunities within accounts and potential new clients in the USAF market (Horizon 2: 12 – 18 Months out).
- Align engagement strategies with developing new business opportunities throughout the growth lifecycle (Beginning, Middle, and End Game).
- Lead positioning and thought leadership opportunities, in coordination with MARCOM, through strategic customer outreach (Trade shows, Symposiums, Panel Moderation, Social Media Presence, and other Government and Industry outreach).
- Create and assist in creating white papers, thought leadership pieces, proposals, and other artifacts that position KBR as a leader in the areas aligned with growth objectives.
- Define KBR to the customer by communicating the full breadth and depth of KBR’s services and solutions that can support their missions.
- Define the customer to KBR Business Area and Growth stakeholders to ensure a comprehensive understanding of customer needs and trends.
- Track pertinent USAF account information horizontally across all KBR Groups and communicate it to leaders to aid in business development, capture, and program execution.
- Provide senior customers an avenue to communicate satisfaction or dissatisfaction with the KBR program and contract performance.
- Communicate internally across KBR by hosting monthly USAF/USSF Account Calls to facilitate planning and execution, coordinating engagement and events, tracking USAF account financial performance, disseminating customer information, and monitoring emerging opportunities and strategies.
- Tracking USAF account financial performance, disseminating customer information, and monitoring emerging opportunities, issues, and results.
- Build a sense of community among KBR Department of the Air Force stakeholders.
- To promote KBR brand awareness and technology leadership, exercise active thought leadership through speaking, writing, and personal communications.
- Collaborate with internal teams to develop NSS Strategy and execute strategic account plans.
- Develop and refine USAF and USSF account strategies aligned with KBR and NSS growth objectives.
- Analyze market trends, competitor activities, and client needs within the USAF and USSF to identify growth opportunities.
- Develop and execute engagement strategies across the USAF and USSF focused on NSS strategic priorities.
- Work with MARCOM and cross-functional teams on KBR brand recognition initiatives and positioning KBR as a thought leader and market driver within the USAF.
- Provide feedback and insights to drive KBR investments that are aligned with accounts.
- Inform the annual strategic planning process by providing insights into USAF trends, requirements, challenges, and opportunities.
- Help develop new ideas and solutions to capture new business. Contribute to strategic planning by providing insights into changes in joint defense, intelligence, and federal government missions, acquisition, procurement, contracting approaches, and funding profiles.
- Identify requirements and create novel solutions for key USAF partners and affiliated government agencies.
- Demonstrate critical thinking, assessment, and analysis of published USAF articles, plans, speeches, and doctrine.
- Build and maintain strong, long-term relationships with clients in the USAF focused on critical customers aligned with NSS strategic priorities.
- Serve as the primary point of contact, addressing client inquiries, resolving issues, and providing exceptional customer service.
- Manage customer relationships and engagement strategies aligned with strategic objectives.
- Ensure engagement strategies provide continuous and consistent engagement and touch points across crucial account stakeholders.
- Ensure all account activities comply with company policies, industry regulations, and contractual obligations.
- Identify and mitigate potential risks to the business.
Preferred Qualifications
- MBA preferred.