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Business Process Analyst

Business Process Analyst

CompanyAllstate Insurance Company
LocationCanada
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level, Senior

Requirements

  • Bachelor’s degree in business administration, management or a related field.
  • 5+ years of experience in business process analysis and project management.
  • Familiarity with process mapping and modelling techniques.
  • Strong analytical skills with the ability to collect, study and interpret complex data.
  • Ability to manage and perform multiple complex tasks as part of the daily work assignment.
  • Proficiency in Microsoft Office suite, including Excel, PowerPoint and Visio.
  • Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.

Responsibilities

  • Determine the present state of business processes related to risk and analytics.
  • Evaluate the benefits and risks associated with business processes that utilize data.
  • Document models of the processes, problem statements and key success factors.
  • Facilitate product development through triage to digital product teams, and assessment of outcomes and user adoption.
  • Communicate and facilitate changes in business processes.
  • Measure and communicate benefits achieved with senior leadership.

Preferred Qualifications

  • Relevant certification in business process management or a related field.
  • Working knowledge of process improvement methodologies, such as Lean Six Sigma.
  • Knowledge of specific industry regulations and standards.
  • Experience in change management methodologies.
  • Familiarity with data analytics and visualization tools (Power BI and Tableau).
  • Familiarity with data governance and metadata management practices.