Business Project Advisor – Express Scripts

Business Project Advisor – Express Scripts

Requirements

• Ability to lead multiple, highly visible projects simultaneously including monitoring and tracking of progress and status update communications by using good time management and priority identification skills
• Ability to quickly learn project landscape; create a project strategy and plan that identifies dependencies, gaps, risks, and issues.
• Able to navigate scenarios that are not clearly defined and establish a satisfactory resolution path. Assists others to identify solutions to issues that negatively impact program and/or project plan. Proven track record in meeting project milestones and negotiating for resources.
• Demonstrated ability to coordinate people and teams cross functionally to resolve complex issues with designated time frames. Proven ability to manage project team without direct reporting/disciplinary authority over his or her team
• Strong leadership skills and the ability to effectively influence key decision-makers.
• Strong focus on client satisfaction and client retention/growth
• Ability to adapt in a dynamic work environment, learn quickly, solve problems and make decisions with minimal supervision.
• Self-Learner/Self Motivated – identify and coordinate SMEs to determine process/project tasks
• Exceptional communication skills – both written and verbal; individual and group; client and internal
• Excellent facilitation and presentation skills and ability to communicate effectively with all levels, including training delivery.
• Influences change in order to improve performance results, organization effectiveness and/or systems/quality/services.
• Proficiency with MS Excel, PowerPoint, Word and ability to adapt to ESI proprietary systems
• 2-5 years relevant experience with Bachelor’s Degree or Master’s degree and 0-3 years of relevant experience
• Willingness to accommodate minimal travel requirements as needed

Responsibilities

• Develops joint project plans to support client specific and organizational deliverables and milestones.
• Reviews and tracks status of work streams, responsible for project risks and issues management to closure and provides project updates to leadership and partners.
• Collaborate with Product partners, IT, and other key business partners to ensure client intent, business needs and goals are being appropriately prioritized and remains on track
• Act as consultative client liaison between all ESI functional areas and client contacts (including client, TPA, broker and /or consultant parties).
• Provide strategic direction and guidance to both internal operational functions and client to mitigate project risks to all parties.
• Identify and manage project dependencies and critical path.
• Be client facing and represent client on internal calls and project core team meetings.

Preferred Qualifications

• 3-5 years of experience working with ESI Systems and/or operational processes
• Account Management/Client Services experience
• Process Improvement experience
• Project Management Certification (PMP)