Business Relationship Support Specialist – Credit Execution & Administration – Letters of Credit support

Business Relationship Support Specialist – Credit Execution & Administration – Letters of Credit support

Requirements

• 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Responsibilities

• Provide credit deal team support for Letter of Credit issuances, rebooking, pricing changes and billing
• Coordinate auto renewal reporting, customer query support, manual reporting and billing as needed
• Manage ad-hoc request that arise from customers, credit or relationship teams
• Develop expertise in bank policies, procedures, and compliance requirements and ensure adherence
• Book all operating exposure onto the applicable systems of record
• Evaluate and ensure accurate new and existing data in the systems of record
• Partner with managers to resolve issues and provides status updates on implementations
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Preferred Qualifications

• Knowledge of credit systems of record and tools such as AFS, LIQ, TradeWorks, CoRS
• Knowledge of the booking and closing processes
• Understanding of the credit underwriting and customer due diligence processes
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Strong time management skills and ability to meet deadlines
• Outstanding problem solving and decision making skills
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills