Business Support Analyst Lead-Bank Audit
| Company | USAA |
|---|---|
| Location | Tampa, FL, USA, Colorado Springs, CO, USA, Plano, TX, USA, Chesapeake, VA, USA, Charlotte, NC, USA, San Antonio, TX, USA, Phoenix, AZ, USA |
| Salary | $103450 – $197730 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 8 years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations.
- Knowledge of business operations and systems/business requirements processes.
- Experience facilitating and driving collaboration to common understanding of business requirements and driving standard enterprise-wide business processes.
- Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL.
- Experience applying standard processes to identifying and interpreting trends or patterns in data to develop recommendations to improve business operations.
Responsibilities
- Evaluates sophisticated business data and trends to recommend changes in methods or procedures to improve efficiency and facilitate significant improvements to processes and systems.
- Provides support and direction to team members and functional partners with identifying and solving seen opportunities, resolving gaps as they are identified and updating reporting metrics.
- Applies subject-matter-expert functional knowledge to produce sophisticated work results in support of departmental and enterprise initiatives such as audit reviews, business strategy development and project business support.
- Assists and mentors team members and project managers in developing problem solving approach, identifying gaps, and resolving efficient way to aggregate and communicate findings.
- Leads broad functional projects and/or participates as a SME resource on larger initiatives to support business requirements.
- Represents the business or staff agency as the domain expert and may be a proxy for middle-management leadership.
- Maintains broad system knowledge, stays ahead of on all system improvements, identifies training needs and implements plans.
- Maintains broad business knowledge, knows the latest on key business strategies and initiatives and sees opportunities for support and enablement.
- Plans and crafts business processes and make recommendations and changes to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.
- Provides insight, analyses, advice and recommendations to keep business on operational and financial plan.
- Gathers information, analyzes data and trends to identify and implement business optimization opportunities.
- Supports team with assigned analysis, chips in discussions of strategic options and recommendations.
- Develops/advises on policies, standards, risk management and controls related to relevant processes.
- Coaches and provides on-the-job training for other team members.
- Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.
Preferred Qualifications
- Audit experience within a banking environment/industry.
- Advanced experience in creating meaningful analysis and translating into effective PowerPoint decks.
- Experience creating material and communicating with a variety of levels in the organization.
- Ability to work in fast paced environment and manage multiple various tasks.
- US military experience through military service or a military spouse/domestic partner.