Business Systems Analyst 3
| Company | Huntington Bancshares |
|---|---|
| Location | Columbus, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s Degree
- 5+ years of IT experience that includes IT Analytics, IT Troubleshooting, or IT Customer Service may be considered in lieu of Bachelor’s Degree
Responsibilities
- Maintains, monitors, updates assigned application systems.
- Researches complex problems and takes appropriate action to correct.
- Analyzes existing systems or procedures and identifies technical or procedural improvements.
- Develops and provides documentation for users and training purposes.
- Develops operational procedures for products, services and systems.
- Design processes to meet regulatory requirements.
- Develops, generates, special or ad hoc reports.
- Provides technical support to business unit, customers, management and other users.
- Acts as liaison between software vendors and business unit or between users and other corporate areas.
- May serve as lead analyst in training or projects.
- Performs other duties as assigned.
Preferred Qualifications
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to focus on customer service and to work well with other IT colleagues, vendors and business groups.
- Strong documentation skills.
- Strong analytical and problem-solving skills and the ability to work collaboratively with other departments to resolve issues.
- The BSA will conduct comprehensive requirements reviews with project stakeholders, development, architecture and QA teams.
- The individual must be self-motivated with a passion for service excellence.
- The individual must have proven organizational skills with the ability to develop a detailed work plan to ensure project success.
- The individual must be able to research issues and determine and document cause as well as take appropriate corrective actions.
- Experience with system testing and documentation.
- Proficient in the use of Microsoft Office products (Project, Word, Excel, PowerPoint, and Visio).
- Experience with Quality Center or equivalent defect management experience.
- Experience with SQL, data mapping and data mining.
- Experience supporting file transmission processes like FTPs, FTP, FTPs.
- Experience with Accounting and Reconcilement applications.