Business Systems Analyst V – Service Modernization

Business Systems Analyst V – Service Modernization

Requirements

• Minimum of 6 years combined higher education and/or operational/business analytics experience
• Strong verbal and written communication skills
• Strong organizational skills
• Strong time management skills
• Strong lateral thinking skills
• Strong problem-solving skills
• Proficiency with personal computers as well as pertinent software packages
• Excellent problem solving skills to assist in issue resolution.

Responsibilities

• Responsible for preparing well documented functional specifications for assigned projects, test plans, test cases and execution of test cases.
• Serve as functional lead on complex projects for assigned applications.
• Meet with business client to discuss requested application changes related to an enterprise-wide or business initiative.
• Participate in meetings with lines of business to identify their requirements in how an application looks and feels to the end user.
• Coordinate and provide estimates for large projects and complete estimates for assigned component on assigned projects.
• Serve as subject matter expert to consult and advise on how applications may be impacted by enterprise-wide initiatives.
• Work with vendor and technical team to gain a thorough understanding of project functionality and provide insight on implementation.
• May serve as Test Coordinator for large project initiatives involving multiple applications.
• Participate in and document data mapping for integration of systems, conversion, and acquisition-related projects.
• Work with other testing teams, when applicable, to prepare test plans and scripts based on functional specifications.
• Monitor functional specifications and change requests to ensure project stays within scope and meets regulatory requirements.
• Ensure change requests are consistently documented, reviewed and resolved.
• Ensure efficient and timely resolution of issues arising from testing or implementation.
• Coordinate and manage post implementation by getting feedback, resolving any issues and completing a debrief.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points.
• Complete other related duties as assigned.

Preferred Qualifications

• Bachelor’s degree
• Subject matter expert in business with knowledge or experience utilizing application/system being supported.
• Capable of working on multiple projects of a complex nature.
• Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications.
• Advanced knowledge and focus of the entire system to work on projects outside of normal BAU.
• Ability to effectively use project management, word processing and spreadsheet applications.
• Excellent understanding of the Bank’s application framework.
• Familiarity with application development software and hardware platforms.
• Ability to understand business(es) being supported and its’ terminology.
• Ability to effectively present to all levels of management.
• Ability to multitask for various components of complex projects.
• Ability to coordinate between applications and business units.
• Ability to work in a team environment as well as autonomously.
• Ability to recognize project milestones and delivery dates.
• Ability to recommend and implement solutions.
• Proactive
• Detail-oriented.
• Strong understanding of Bank acquisition methodology or relevant conversion experience.