Business Transformation Manager

Business Transformation Manager

Requirements

• 7+ years of related experience with a bachelor’s degree, or 4+ years and a master’s degree, or a Doctorate or Terminal degree with 2+ years of experience.
• A Masters or Bachelor Degree in Engineering, Quality, Computer Science/Software/Information Management, or Business Management. Education must be from an accredited institution. Education is verified.
• Minimum 7 years’ professional experience in a role that required extensive Project/Change Management skills in a large and distributed organization (5000+ employees).
• Excellent understanding of Change Management theory/techniques, and implementation into a project plan.
• Excellent understanding and skills in the change management process.
• Minimum of 7 years of progressive project management & business transformation experience.
• Project Management qualification (PMP) or equivalent.
• Professional experience in strategic planning, risk management.
• Proficiency in project management software tools.

Responsibilities

• Responsible for planning, organizing, monitoring, and managing all phases of business transformation projects.
• Responsible for establishing and maintaining professional working relations and communication with customers, project sponsors, service providers, and outside contacts.
• Responsible for maintaining effective communication and coordination within project team.
• Leadership of business architecture mapping and future state planning workshops with business process and EdTech (Information Technology) owners to design the roadmap for transformation.
• Plans, coordinates, and delivers one or more business transformation projects/programs across WGU.
• Secures commitments from different stakeholders to deliver the project to plan.
• Defines priorities and ensures alignment across all other transformation projects where inter-dependencies apply.
• Builds a project/program team from different capabilities and functional areas.
• Delivers financial and quality commitments according to the strategic plan.
• Ensures smooth deployment of process and EdTech (Information Technology) solutions in the colleges and practices across the university.
• Reports project/program status & risk regularly to the stakeholders, users, and leadership team.
• Key deliverables of each business transformation project include: standardized & optimized business processes, training materials and documentation, role descriptions, impact assessments for implementation, transformation communication plan and materials, EdTech solutions, data migration strategies, quality assurance plans, risk management plans, and performance metric/dashboard tracking.
• Collaborates with other professionals both inside and outside of the university to promote a positive, student-obsessed atmosphere.
• Consistently exhibits WGU’s Leadership Principles.
• Responds with urgency to organization needs and exhibits excellent judgment to deliver results.
• Performs other related duties as assigned.

Preferred Qualifications

• May have broad knowledge of project management.
• Black Belt or Master Black Belt certification.
• Lean Silver or Gold certification.
• Experience working with SalesForce software.