Business Transformation & Process Intelligence Consultant
| Company | JP Morgan Chase |
|---|---|
| Location | Plano, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- 3+ years of experience in financial services, consulting, technology or related discipline
- Experience with process discovery, re-engineering processes, end-to-end process mapping, diagnosing business imperatives and driving change
- Experience with process excellence standards
- Ability to partner with broad range of internal teams, especially business, product and technology, across the organization to achieve results
- Strong verbal, written communications and presentation skills – ability to articulate and tell a story using facts and data
Responsibilities
- Facilitate Digital Process Discovery projects across the Commercial & Investment Banking Global Banking division businesses
- Assist leadership with the scoping of new projects
- Facilitate kick-off meetings with business leads and business users
- Facilitate digital discovery sessions with business users & perform data validation
- Perform big-data analysis, leveraging process and task mining capabilities
- Develop comprehensive process assessments in conjunction with key stakeholders and business partners
- Socialize Digital Process Discovery results with stakeholders across the organization
- Work with direct management to help develop innovative Process Intelligence solutions
- Assist in developing content to periodically update management, leadership and stakeholders across LOBs on roadmap, delivery milestones and change management
Preferred Qualifications
- Experience with Process and Task Mining tools, such as UiPath or Signavio
- Consulting background
- Knowledge of Python, RPA, Alteryx and Tableau a plus, but not required
- Demonstrated understanding and knowledge of the financial industry, products and operations