Byram Healthcare – Pharmacy Technician
Company | Owens & Minor |
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Location | Salt Lake City, UT, USA |
Salary | $24 – $27 |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or equivalent
- Experience in Third Party Claims processing
- Knowledge in pharmacy operations and products utilized by our pharmacy
- Knowledge in pharmacy regulations and documentation
- Knowledge in pharmacy compliance issues
- Knowledge in prescription authorization processes
- Utah Pharmacy technician license active and in good standing
- Ability to work with basic mathematical concepts
- Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
- Understanding of pharmaceutical calculations
Responsibilities
- Process new referrals completely and accurately
- Maintain strict adherence to all Byram Healthcare policies and procedures
- Communicate effectively and professionally with referral sources and patients
- Verify all patient demographics including shipping address, pharmacy insurance coverage, allergy and medical conditions as necessary
- Contact patients prior to their next order due date and process all patients’ prescriptions
- Ensure prescriptions needed are current with refills and any authorizations necessary
- Verify ongoing pharmacy benefits for each customer
- Insure accuracy of delivery address for customer every month
- Responsible for informing patient of co-pay and attempt of collection prior to shipping order
- Keep customer database current and accurate with order information, communications and activities as to be documented in patient notes
- Identify and refer any clinical issues to the pharmacist for consultation
- Possess excellent communication skills with the ability to practice proper phone etiquette
- Ability to answer high-volume in-bound calls via an automated phone system
- Ability to make outbound calls to patients and referrals as necessary
- Respond quickly and professionally to customer telephone questions and concerns
- Work closely with all departments within the organization as necessary to ensure efficient processing and delivery of customers’ orders
- Accurately fill patient prescription orders if asked by the pharmacist
- Assist pharmacist with ordering and inventory as needed
- Assist pharmacist with other duties requested for the normal everyday operation of the pharmacy which are granted to a pharmacy technician under existing state law
Preferred Qualifications
-
No preferred qualifications provided.