Byram Healthcare Verifier – Associate
| Company | Owens & Minor |
|---|---|
| Location | Salt Lake City, UT, USA, Downers Grove, IL, USA, White Plains, NY, USA, Anaheim, CA, USA |
| Salary | $20 – $23 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Must possess excellent communication skills and the ability to practice proper phone and email etiquette.
- Skilled in answering a telephone in a pleasant and helpful manner.
- Ability to read, understand and follow oral and written instructions.
- Familiar with medical terminology and insurances HCPCS/ICD-9 codes.
- Working knowledge of Microsoft Office, particularly Word and Outlook.
Responsibilities
- Service the needs of patients by verifying insurance coverage and performing administrative activities associated with the procurement of prescriptions and authorizations.
- Obtain necessary documentation proactively before the customer’s next order date is due that will allow for proper reimbursement/payment.
- Answers questions from customers, clerical staff, insurance companies, and physician offices.
- Able to make outbound calls to obtain appropriate documentation for reimbursement of orders shipped.
- Identifies and resolves patient complaints.
- Ability to verify customer benefits via phone, fax, and web portal.
- Reviews and approves documentation received by third parties, for submission to payor’s.
- Document activities in ERP system in an accurate and timely manner.
- Provide feedback to Group Team Lead regarding issues with accounts.
- Conducts routine tasks as directed; works under clearly defined guidelines.
- Contributes to specific objectives and outcomes as directed.
Preferred Qualifications
-
No preferred qualifications provided.