Campaign Manager

Experience managing end-to-end CRM-driven digital campaigns.
Understanding of data-driven CRM marketing, including email, customer segmentation, and onsite promotions.
Excellent communication skills, with the ability to build strong relationships and act as a trusted partner to the client.
Expertise in writing clear, actionable creative briefs for CRM projects.
Ability to manage multiple projects simultaneously while keeping stakeholders informed and on track.
Flexibility to adapt to evolving plans and priorities in a dynamic environment.
Highly organised with a keen eye for detail, able to meet deadlines in a fast-paced setting.
A proactive, self-starting attitude with a focus on creativity and problem-solving.
Results-oriented with a strong drive to deliver and optimise CRM outcomes.

Implement and manage CRM marketing initiatives, onsite, in-app, and through push notifications, and email campaigns.
Oversee campaigns from creative brief to execution, ensuring alignment with eBay’s CRM strategy.
Handle all operational aspects of campaign set-up and delivery, collaborating with multiple internal teams within eBay’s organisation.
Monitor and evaluate the effectiveness of the CRM activities, ensuring they are targeted and optimised for maximum customer engagement.
Provide detailed performance reports and insights to Marketing Managers, sharing key learnings to improve future CRM strategies and initiatives.
Act as the main point of contact for eBay’s CRM needs, understanding and anticipating their requirements throughout the campaign process.
Collaborate with the creative team to develop engaging CRM-focused creative assets.
Assist with various ad-hoc operational tasks as required.

No preferred qualifications provided.