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Carrier Account Manager
| Company | Spot Freight |
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| Location | Charlotte, NC, USA |
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| Salary | $50000 – $50000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Junior, Mid Level |
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Requirements
- Bachelor’s degree
- 2+ years of sales experience required
- Knowledge of the logistics industry is preferred.
Responsibilities
- BUSINESS DEVELOPMENT: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client’s needs while establishing essential relationships.
- CUSTOMER GROWTH: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities.
- RELATIONSHIPS: Develop and grow carrier relationships through lead generation, cold-calling, and referrals.
- FREIGHT OPERATIONS: Effectively analyze carriers and freight markets to best meet our customers’ freight needs.
- RESULTS: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met.
- COMMUNICATION: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries.
Preferred Qualifications
- Ability to thrive in a fast-paced environment and meet performance metrics.
- Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilience.
- Entrepreneurial and competitive spirit, passion, and self-motivation.
- Organization and attention to detail.
- Adaptability, multi-tasking ability, sense of urgency.
- Confident decision-making skills, problem-solving ability, and issue-resolution skills.
