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Case Developer 1
| Company | Public Consulting Group |
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| Location | El Cajon, CA, USA |
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| Salary | $19 – $22 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Proper etiquette including customer relation techniques, strong verbal and communications skills.
- Knowledge and understanding of company services and ability to articulate and answer questions related to those services.
- Ability to prioritize work and meet deadlines.
- Ability to recognize and maintain the confidentiality of all materials in the work setting.
- Understanding of modern office methods and practices, efficient with computers.
- Ability to establish working relationships with federal, state and county agencies as well as the general public.
Responsibilities
- Manages incoming referrals and assure all appropriate information is entered into the case management system.
- Conducts in-depth interviews with individuals including; collecting updated medical source information, discuss their impairments and limitations, work history and financial information.
- Manages processes that assure timeliness and customer satisfaction.
- Completes intake summaries in the case management system.
- Requests medical and physiological records.
- Obtains signatures on all the required forms and documentation.
- Provides monthly reporting statistics to the Senior Claims Analyst for designated area of responsibility.
- Assists with other duties as assigned.
Preferred Qualifications
- Bilingual skills preferred (Arabic/Farsi/Pashto).
- College degree preferred.
