Case Management Specialist 2

Case Management Specialist 2

Requirements

• Ability to consistently interact with individuals, family members, guardians, provider staff and others in an appropriate, professional, and respectful manner.
• Knowledgeable of Person-Centered Practices.
• Proficiency with Microsoft Office tools and/or other online data entry.
• Dedication to accomplishing goals and overcoming challenges.
• Flexible, self-starter possessing intellectual curiosity.
• Excellent oral presentation and written communication skills.
• Solid organization and time management skills.
• Knowledge of federal, state, local laws pertaining to the program.
• Ability to work both independently and as a part of a team.
• An understanding and empathy for participants.
• Ability to take initiative and prioritize.
• Superior organizational and interpersonal skills; position requires the ability to maintain and develop relationships from various environments.
• Experience engaging and maintaining strong working relationships with community partners.
• Ability to develop and evaluate processes and procedures to improve operations.
• Exceptional strength in strategic thinking, analysis, problem solving, organizational leadership and collaboration.
• Demonstrated ability to establish and execute defined goals and objectives to ensure compliance with performance measures.
• Excellent problem resolution skills.
• Compassionate and people oriented.
• Bachelor’s degree in a human service-related field such as Social Work, Psychology, Nursing, Sociology, etc.
• At least one year’s experience working with individuals with intellectual and developmental disabilities.
• Experience conducting individual assessments with knowledge of behavior rating or psychological testing principles.
• Knowledge and experience with person-centeredness.
• Strong clinical/social assessment and critical thinking skills required.

Responsibilities

• Clearly communicate purpose and reason for assessment to individual and other respondents.
• Fosters positive and professional relationships and acts as liaison with internal and external customers to ensure effective working relationships and team building to facilitate the completion and review of assessments.
• Conduct assessments timely and in a professional manner.
• Consistency in completing and documenting assessment information.
• Represent PCG and the client in a professional manner.

Preferred Qualifications

• Prior experience conducting the Supports Intensity Scale assessment is preferred.
• Experience with Home and Community Based Services waivers preferred.
• Knowledge of medical terminology, behavioral support, and Pennsylvania waiver programs strongly desired.