Case Manager 2

Excellent communication, interpersonal and client-facing skills.
Ability to work independently and on a team.
Proven working experience in case management, including as a nurse, medical, mental health care manager or a related job.
Excellent knowledge of case management principles, healthcare management and reimbursement.
Previous experience with psychological aspects of care.
Effective communication skills.
Excellent organizational and time management skills.
Familiarity with professional and technical emerging knowledge.
Problem solving skills and ability to multi-task.
Compassionate with teamwork skills.

Responsible for helping program recipients, family members, and caretakers navigate healthcare benefits.
Assists in the development of program policies and procedures.
Responsible for the full patient care cycle.
Assesses, plans, implements, monitors and evaluates actions required to meet the client’s health and human services needed.
Coordinates and provides care that is safe, timely, effective, efficient, equitable, and client-centered.
Handles case assignments, draft service plans, review case progress and determine case closure.
Travels within the State to conduct periodic in person assessments.
Facilitates multiple care aspects (case coordination, information sharing, etc.).
Helps patients make informed decisions by acting as their advocate regarding their clinical status and treatment options.
Develops effective working relations and cooperate with medical team throughout the entire case management process.
Interacts with patients to keep track of their progress and to ensure satisfaction.
Records case information, complete accurately all necessary forms and produce statistical reports Promotes quality and cost-effective interventions and outcomes.
Assesses and addresses motivational and psychosocial issues.
Adheres to professional standards as outlined by protocols, rules and regulations.

BS degree in related healthcare field preferred
Experience working with pediatrics; Experience or educational training in health or social services, preferably including work experience or a practicum that involved the performance of assessments and the development of case management plans.
Current license, certification or registration as a Registered Nurse or Social Worker.