Cash Services Section Manager

Cash Services Section Manager

Requirements

• High School Diploma or GED
• Associate degree preferred
• 2-5 years of demonstrated leadership in a matrix environment preferred
• Production Management
• Mechanically Inclined
• Good written/oral communication skills
• Microsoft Office 365

Responsibilities

• Manages the operations of the Cash Services Department under the direction of the Cash Services Manager and may assume responsibility for the department in absence of the Manager.
• Recommends, develops, and implements programs to improve quality, productivity, and operational resiliency.
• Monitors department performance in relation to established operational measures.
• Reviews daily and monthly operational reporting to ensure accuracy and compliance with operational and business resiliency metrics.
• Performs and/or directs relevant operational studies and data analyses.
• Addresses operational problems by identifying and implementing viable resolutions.
• Develops and supervises personnel at various levels.
• Directs and/or conducts training in operational procedures and controls to enhance performance and ensure strict compliance with all applicable regulatory guidelines.
• Prepares and administers thoughtful performance evaluations.
• Counsels/coaches staff on performance and personnel related matters.
• Provides input for salary actions and recognition for employees.
• Proposes and/or administers disciplinary action as needed.
• Contributes to the development of department goals, objectives, and programs and provides input into the department’s annual operating budget.
• Monitors and approves department expenses.
• Provides technical assistance to staff and field engineers.
• Performs testing of highly technical processing equipment to ensure conformity with all applicable Treasury, Board of Governors, Federal Reserve System and District regulatory policies and procedures.
• Coordinates equipment maintenance/repair with field engineers and other outside contractors.
• Performs supervisory duties as prescribed in the Treasury Currency Operations Manual.
• Reviews and tests procedures and controls to ensure accurate unit audits.
• Monitors compliance with controls, standards, and operational guidelines.
• Performs and/or directs procedural and financial audits of operating units, offsite coin terminals, strategic inventory locations, custodial inventory sites and outsourced depots to ensure deficiencies are corrected in a timely manner.
• Ensures staff members review controls and procedures and receive adequate training.
• Ensures procedure manuals are maintained in current status.
• Compiles and reviews statistical data for the Difference Trend Analysis.
• Assists in management oversight responsibilities for off-site Bank assets and operations.
• Represents the department to depository institutions and other groups.
• Provides excellent customer service through effective communication with financial institutions regarding problem issues and subsequent solutions.
• Prepares and distributes operations bulletins and procedures.
• Oversees complex automated storage and retrieval system (some offices), requires solid understanding of proprietary software and operation to resolve problems.

Preferred Qualifications

No preferred qualifications provided.