Cash Services Section Manager

Cash Services Section Manager

Requirements

• High School Diploma or GED
• Associate’s Degree or 2 years equivalent experience preferred
• Two to Five years preferred
• Production Management knowledge
• Mechanically Inclined
• Good written/oral communication
• PC Skills – Office Suite

Responsibilities

• Recommends, develops and implements programs to improve quality and enhance productivity
• Monitors department performance in relation to established productivity and quality standards to achieve maximum operational efficiency
• Performs and/or directs operational studies and analyses
• Addresses operational problems by identifying and implementing viable resolutions
• Provides excellent customer service through effective communication with financial institutions regarding problem issues and subsequent solutions
• Develops and administers subordinate supervisory and operations personnel
• Directs and/or conducts training in operation procedures and controls to enhance performance and ensure strict compliance with all applicable regulatory guidelines
• Prepares and administers in-depth performance evaluations
• Counsels/coaches staff on performance and personnel related matters
• Recommends salary actions and recognition for employees
• Proposes and/or administers disciplinary action as needed
• Manages one or more functional units within the Cash Services Department and assumes responsibility for the department in the Director or Manager’s absence
• Ensures the appropriate circulation of a significant value of currency/coin inventory to meet the needs of financial institutions and public citizens during normal operations and periods of contingency events
• Contributes to the development of department goals, objectives and programs
• Provides input into the department’s annual operating budget
• Provides technical assistance to staff and field engineers
• Performs testing of highly technical processing equipment to ensure conformity with all applicable Treasury, Board of Governors, Federal Reserve System and District regulatory policies and procedures
• Coordinates equipment maintenance/repair with field engineers and other outside contractors
• Performs supervisory duties as prescribed in the Treasury Currency Operations Manual
• Reviews and tests procedures and controls to ensure accurate unit audits
• Monitors compliance with controls, standards and operational guidelines
• Performs and/or directs procedural and financial audits of operating units, offsite coin terminals, strategic inventory locations, custodial inventory sites and outsourced depots to ensure deficiencies are corrected in a timely manner
• Ensures staff members review controls and procedures and receive adequate training and ensures procedure manuals are maintained in current status
• Compiles and reviews statistical data for the Difference Trend Analysis
• Monitors and approves department expenses
• Assists in management oversight responsibilities for off-site Bank assets and operations
• Represents the department to deposit institutions and other groups
• Prepares and distributes operations bulletins and procedures

Preferred Qualifications

• Associate’s Degree or 2 years equivalent experience preferred
• Two to Five years preferred