Center Assistant Manager
| Company | Westgate Resorts |
|---|---|
| Location | Yulee, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- Excellent customer service skills
- Ability to supervise and train staff
- Knowledge of sales tactics
- Understanding of Westgate Policies, Procedures, Guidelines
- Ability to monitor team performance
- Strong work ethic
- Integrity
- Passion
Responsibilities
- Provide excellent customer service and sales
- Liaison to Center Manager and Director with the operations of the Corp. Marketing Road Program
- Assist with supervision of staff and Center operations
- Assist Center Manager with recruitment efforts, e.g. interview/selection of qualified candidates
- Ensure Center is fully staffed at all times and to cover for staff when needed
- Supervise and train staff with Sales tactics provided by Corp. Marketing Road Program
- Maintain current knowledge and enforcement of Westgate Policies, Procedures, Guidelines and training per Corp. Marketing Road Program
- Responsible for individual and group sales goals/quotas; tours, tickets and rooms
- Assist with scheduling, schedule requests, cash handling forms, polices, procedures, guidelines confirming cash amounts keeping Center Manager apprised of issues
- Maintain supplies and inventory for the location
- Assist with employment engagement tactics to ensure staff is fully engaged
- Ensure location is well-kept, clean and maintain
- Monitor performance of the team alongside Center Manager
Preferred Qualifications
-
No preferred qualifications provided.