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Center Medical Director

Center Medical Director

CompanyCarbon Health
LocationBoston, MA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesMD
Experience LevelMid Level, Senior

Requirements

  • Active MD or DO license, board certified or board eligible; family, IM with Peds or emergency medicine
  • Minimum 2 years of experience in ER, urgent care or similar setting
  • Ability to consult and treat patients of all ages
  • 1+ year leading others in a healthcare setting
  • Understanding of financial statements, P&L management and HR business processes
  • Active listener that uses soft skills to build and maintain trusting relationships at all levels of the organization
  • Excellent communication and interpersonal, time management, planning, organizational, analytical, problem-solving, and critical thinking skills

Responsibilities

  • Deliver up-to-date, evidence-based, and compassionate care to patients in center
  • Supervise clinical care performed by clinician team of physicians, PAs and NPs
  • Effectively communicate and operationalize Carbon Health’s mission, vision and values
  • Engage in special projects related to clinical quality improvement and innovation
  • Lead regular team meetings, resolve conflict, motivate employees and foster a culture of communication that promotes employee retention and the highest quality of patient care
  • In partnership with the Center Manager, set, communicate and maintain the highest quality of care and safety standards
  • Approximately 30 hours per week of direct patient care
  • Conduct pre-placement/post-offer, commercial driver and workers’ compensation examinations, OSHA medical surveillance evaluations, review confidential medical documents to address work status issues, and respond to urgent, non-work-related medical conditions that occur in the workplace
  • Demonstrate working knowledge of financial statements, center billing procedures and all insurance types and payor guidelines; adjusts, in coordination with district and regional leadership
  • Responsible for being up-to-date and knowledgeable with regard to diagnostic and procedure coding, and how it affects reimbursement (training staff as needed)
  • Institute necessary modifications to procedures and center resource commitments as financial changes dictate
  • Inspirational leader who encourages their team to solve their own problems, empowers through communication, feedback and recognition
  • Interview, onboard and mentor clinician team
  • Identify clinical and patient experience educational opportunities for your team
  • Perform chart audits and one-to-one evaluations of clinicians on a monthly basis
  • Manage payroll targets; create and maintain clinician schedule for your sites
  • Respond to patient and staff complaints regarding clinicians
  • Maintain a high-standard of patient care that amplifies patient experience goals to ensure NPS scores are met and exceeded
  • Identify, plan and participate in marketing activities and community events that increase patient volume and engagement

Preferred Qualifications

  • Experience in Occupational Medicine/Workers Compensation preferred or willingness to get trained
  • Current Federal Motor Carrier Safety Administration (FMCSA) medical examiner certification or willingness to obtain within 60 days of hire