Change Delivery Lead

Company	Truist
Location	Winston-Salem, NC, USA, Charlotte, NC, USA, Atlanta, GA, USA
Salary	$Not Provided – $Not Provided
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Senior, Expert or higher

Bachelor’s degree in a business-related field, or equivalent education and related training
8-10 years of experience in consulting, project management or process improvement related role
Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives managing stringent timelines for deliverables and ability to bring clarity to ambiguous assignments
Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies
Advanced understanding of process improvement methodologies (e.g., Six Sigma)
Experience with Waterfall and Agile project management methodologies
Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems
Strong organizational skills and attention to detail
Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership
Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure
Ability and willingness to learn and adapt as the needs of the job change
Demonstrated proficiency in computer applications, such as Microsoft Office software products
Ability to travel as needed, occasionally overnight

Manages the intake, planning, business readiness, and execution of assigned initiatives
Leads cross functional teams to effectively deliver project objectives including a successful communication and training plan
Oversees and/or prepares and maintains necessary project materials and artifacts
Ensures project documentation has appropriate level of traceability, tracking all impacts to completion and knowledge delivery to impacted audiences
As appropriate, systematically review components of processes/programs to identify potential areas of improvement based on cost/benefit analysis, client impact and/or regulatory requirement
Identify and systematize best practices to reduce unneeded process variation and improve service quality and efficiency
Provides program level dashboards and executive summaries to keep leaders abreast of the health of the assigned programs
Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams and obtains leadership support and buy-in of delivery plan
Will serve as an individual contributor with ownership of a complex project portfolio
Will direct and review the work of junior teammates and provide project-related performance reviews to their direct leader
Will promote a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values