Channel Sales Support Engineer – IP Video
Company | Motorola |
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Location | Washington, USA, Kansas, USA, North Dakota, USA, Oregon, USA, Iowa, USA, Wyoming, USA, Montana, USA, Nevada, USA, South Dakota, USA, Arizona, USA, Colorado, USA, Nebraska, USA, Utah, USA, Missouri, USA, Idaho, USA |
Salary | $50700 – $110400 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Mid Level |
Requirements
- 3+ years of experience in one of the following: Sales, Engineering, or Solutions Architecture
- Equipped in providing business-to-business technology/physical security technical support environment with a track record of success
- Proficient knowledge of security and/or building automation products is a plus
- Familiarity with cloud-based enterprise systems, IoT and Machine Learning a plus
- Experience with supporting enterprise solutions
- Effective understanding and experience with the corporate culture, environment, and decision processes
- Strong verbal and written communication skills
- Ability to express technical concepts in simplified ways
- Independent, self-disciplined and a problem solver
- Helpful attitude and team centric, accountable, and takes initiative
- Ability to travel up to 25% of the time within the designated region
Responsibilities
- Support new customer relationships both within partner and end-user communities
- Help achieve sales, profitability, and customer recruitment objectives and represents the entire range of company products and services to assigned customers within their region(s)
- Co-develop materials and conduct training for company products for the channel
- Proactively drive and manage the technology phase of the sales process, and reporting
- Support our 3rd party technology integration partners with training and product understanding on combined solutions
- Co-develop presentation material with the sales team and perform technical presentations to the channel and end-users
- Drive proof of concept and registered projects with the sales team including providing end of evaluation reports illustrating product and experience value alongside sales team to assist in project close
- Liaise between helpdesk, sales and the channel on technical questions which arise during the sales process
- Technical support and set up at trade shows
- This position requires travel to trade shows, conferences, and client locations
Preferred Qualifications
- Bachelors Degree preferred
- Proficient knowledge of security and/or building automation products is a plus
- Familiarity with cloud-based enterprise systems, IoT and Machine Learning a plus