Claim Clerk

Claim Clerk

Requirements

• High school diploma or equivalent.
• Strong organizational, time management, and problem-solving skills.
• Excellent verbal and written communication abilities.
• Advanced knowledge of Microsoft Office (Word, Excel, Outlook).
• Ability to work independently with minimal supervision.
• Reliable attendance and responsiveness to internal and external client needs.
• Deductive reasoning skills and ability to follow established procedures.

Responsibilities

• Organize and distribute incoming mail for assigned accounts.
• Manage document processing, including scanning, filing, and organizing claim-related paperwork.
• Assist in claim file setup and ensure accuracy in file documentation.
• Maintain tracking systems for outstanding documents, follow-ups, and required responses.
• Provide administrative support for the claim team, including summarizing correspondence and data entry.
• Respond to inquiries from providers and clients as directed by adjusters.
• Ensure compliance with internal procedures and service commitments.
• Support adjusters with special projects and assist in learning new systems.
• Perform additional clerical duties as assigned.

Preferred Qualifications

• Ability to type 50 WPM.
• Experience with learning new computer programs/systems.
• Strategic planning skills.