Claims Loss Reporting Specialist
| Company | Auto Club Enterprises |
|---|---|
| Location | Coppell, TX, USA |
| Salary | $23.12 – $23.12 |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Associate’s degree is preferred but not mandatory for consideration.
- 1-3 years of customer service in a call center setting required
- Proficiency in using Microsoft Office software, including Outlook and Word.
- Strong typing skills with a high words-per-minute (WPM) typing speed and accuracy.
Responsibilities
- Provide members legendary service quality and claims accuracy. Set expectations, demonstrate empathy, and provide reassurance to members
- Communicate and interact with a variety of individuals including insureds and claimants. Build trust and rapport by effectively communicating at the beginning of the claims process.
- Communicates guidelines, service options and solutions to meet member expectations and ensure a totally satisfied member experience.
- Explain and evaluate benefits, coverages, and claims process involving glass claims.
Preferred Qualifications
-
No preferred qualifications provided.