Claims Senior Auto Adjuster

Bachelors’ or Equivalent combination of education and experience Preferred
1-3 years Claims handling experience. Required
Working knowledge of claims administration best practices and procedures.
Understanding of vehicle repair processes and procedures
Knowledge of fault assessment, negligence and subrogation principles required.
Knowledge of Microsoft Office suite, general computer software and claims software.
Organization and planning recognition skills required.
Oral and written communication skills required.
Interpersonal skills required.
Property and Casualty Insurance License, valid in selling state – Issued by State Preferred
May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days Preferred

Communicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address moderate-complexity coverage issues.
Identify and obtain statements from insureds, claimants and witnesses. Conduct investigations to determine liability and damages and differentiate between allegations and facts.
Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets. Demonstrate proficiency with estimates, property, material damage, liability, total loss evaluations, analysis of claims, claims technology, and tool usage.
Coordinate with internal and external departments as required.
Respond quickly to customer needs and inquiries.
Overtime and holiday hours may be required

Bachelors’ or Equivalent combination of education and experience Preferred
Property and Casualty Insurance License, valid in selling state – Issued by State Preferred
May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days Preferred