Clayton Homes Project Coordinator
| Company | Clayton |
|---|---|
| Location | Spartanburg, SC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Strong verbal communication skills
- Knowledge of Construction
- Strong customer relations skills
- Ability to excel and contribute to a team environment
- Reliable and dependable attributes
- Strong organizational and time management skills
- Intermediate computer skills
- Ability to learn and operate company software
- Excellent phone skills
- Ability to learn a general understanding of the retail environment
- Professional demeanor and appearance
- Ability to lift and move furniture, promotional items, etc.
- Ability to pass criminal background check as well as post-offer drug screen
Responsibilities
- Completes all bill-backs with factories and related paperwork
- Processes contractor bills
- Responsible for customer files
- Assist in obtaining permits
- Following up with contractors as well as customers for service calls and collecting all necessary paperwork
- Managing the Home Centers Net Promoter Score (NPS – Customer Service)
- Schedule set-up and delivery and other service-related items with contractors and customers
- Follow-up with customers utilizing various contact methods, including home visits.
- Merchandising the retail location and homes, including but not limited to moving furniture, décor and cleaning homes
- Assist in preparation for audits
- Actively partner with manager on all exceptions and questions
- Protect company assets
- Participate in sales meetings and other company events
- Participate as needed during marketing promotions and events
- Contribute to a positive team environment
- Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required
- Perform other duties as assigned or delegated by manager
Preferred Qualifications
- Two-year degree is preferred