Clerk Manager

Clerk Manager

Requirements

• 5+ years of automotive titling experience required including with multiple states and out-of-state transactions.
• 2+ years of management experience required.
• Knowledge of Reynolds & Reynolds DMS preferred.
• Excellent communication and customer service skills
• Critical thinking skills
• Ability to read and comprehend instruction and information
• Understand deadlines and apply an appropriate sense of urgency and prioritization to all tasks
• Professional appearance and work ethic
• Strong attention to detail
• Team-oriented and comfortable in an open office

Responsibilities

• Hire, train, and manage title department staff
• Examine sales/car deal contracts to assure conformity to specified requirements
• Verify all documents are signed and completed properly
• Prepares legal transfer documents for the Department of Licensing and out of state transactions.
• Ensure the overall accuracy and completion of WA Department of Licensing transactions
• Process paperwork on a timely basis
• Ensure that name and address files are updated on an ongoing basis
• Manage accurate title inventory
• Apply for all out of state titles
• Process all out of state licensing
• Maintain an accurate and up to date licensing schedule
• Maintain an accurate and up to date wholesale/dealer trade receivable schedule
• Follow up on status of vehicle titles and reconcile monies collected for DMV versus amounts paid
• Obey all DMV compliance filings and stay abreast of all DOL regulations, changes, and laws.
• Handle all customer, vendor and DOL complaints
• Perform other tasks as assigned

Preferred Qualifications

• Knowledge of Reynolds & Reynolds DMS preferred.