Client Account Director
| Company | Guidehouse |
|---|---|
| Location | Houston, TX, USA, Chantilly, VA, USA, McLean, VA, USA, Charlotte, NC, USA, Arlington, VA, USA, Atlanta, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Expert or higher |
Requirements
- US Citizen or a US Permanent Resident status (due to the nature of client engagements)
- Bachelor’s degree in Engineering, Business or related discipline
- Ten (10+ ) plus years’ work experience in professional services for utilities or a management consulting firm servicing commercial energy providers /investor owned utilities. *Internships, co-ops, fellowships, graduate research not counted towards the years of experience. Experience in healthcare, telecommunications, banking , or financial sector are not applicable for this role*
- Significant energy and utility business experience with a deep background in the utility industry, with a specific depth in one or more of the following: **customer programs, market structure, asset management, T&D and resiliency, climate change, regulatory, decarbonization, utilities IT/OT, enterprise technologies**
- Demonstrated Executive / C-level relationships with energy and utility clients and the ability to develop and maintain long-term relationships
- Demonstrable experience leading business development initiatives (writing proposals, identifying opportunities to expand the scope, and/or providing additional services) and managing account teams (developing and implementing an account plan and leading account team activities)
- Full lifecycle solution experience, including strategy, planning, design, implementation (including technology implementation), and operations
- Reviewing and at times preparing and delivering reports, presentations and other documents for client deliverables
- Excellent communication skills and people skills
- High degree of self-confidence and determination
- Advanced organizational and management skills
- Ability to manage multiple time-sensitive priorities and assignments without diminished effectiveness
- Ability to communicate effectively throughout all levels of an organization
- Proficiency with spreadsheets, databases, word processing, and slide presentation software
- Ability to travel up to 75% as needed
- Ability to work individually, as part of a team, or leading a team
- Must currently reside or ability to relocate in the South or Mid-Atlantic US region
Responsibilities
- Drive growth and client satisfaction in Guidehouse’s Energy Providers Practice through crafting, selling, and overseeing delivery of strategic advisory, technology, and risk management consulting engagements, with a primary focus on Investor-Owned Utilities
- Support Guidehouse’s Energy Providers Practice in the following ways: Developing/expanding long-term client relationships with key accounts in the South and Mid-Atlantic region that lead to repeat business, and meeting and exceeding annual sales targets
- Leading the pursuit and closure of new consulting engagements
- Building deep trusted advisor relationships with key client stakeholders
- Collaborating with senior consulting professionals in our delivery and solutions teams across Guidehouse to cross-sell a broader range of Guidehouse offerings to our Energy Provider clients
- Improve client business performance through benchmarking, process improvement, performance metrics, operating risk assessment, and implementation of continuous improvement principles for clients, including: Assessing and guiding the business process and organizational changes required to improve organizational effectiveness
- Building results-oriented business processes, developing and implementing long- and short-term strategies, and transition business models for clients
- Providing oversight to project assignments, including development of team, building the work plan, directing and coordinating technical contributions, and overseeing budget and schedule
- Contribute strategic industry and subject matter expertise, and thought leadership on project assignments
- Provide coaching and mentoring to junior staff
- Manage all aspects of client relationships and oversight of engagement delivery
Preferred Qualifications
- Preference will be given to candidates residing within reasonable driving distance of a core Guidehouse Office
- Advanced degree in Engineering, Business Administration, Economics, Policy or Finance discipline
- Program/Project management experience (PMP certification)
- Technology platforms certifications
- Professional designations relevant to this role