Client Account Representative
| Company | Alphabe Insight |
|---|---|
| Location | Birmingham, AL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Proven experience in account management, client relations, or a similar role
- Excellent communication and interpersonal skills
- Strong problem-solving and negotiation abilities
- Ability to multitask and manage multiple client accounts effectively
- Detail-oriented with strong organizational skills
- Proficiency in Microsoft Office Suite and CRM software
Responsibilities
- Manage and maintain client accounts, ensuring a high level of customer satisfaction
- Develop strong relationships with clients and understand their business needs
- Assist clients with inquiries, provide solutions, and resolve issues efficiently
- Track and analyze account performance to identify opportunities for improvement
- Collaborate with internal teams to ensure seamless service delivery
- Prepare and present reports on client account activity and performance
- Identify opportunities for business growth and recommend strategic solutions
- Stay informed about industry trends and company services to effectively support clients
Preferred Qualifications
- Bachelor’s degree in Business, Marketing, or a related field preferred