Client Onboarding Executive – Partnership Measurement
Company | Two Circles |
---|---|
Location | Kansas City, MO, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Entry Level/New Grad |
Requirements
- Bachelor’s Degree in Business, Finance, Economics, Marketing or other, preferred
- 0-1 year experience, looking for recent college graduate excited to learn and develop in Sports business & technology space.
- Excellent relationship building, customer service, and interpersonal skills.
- Proactive and effective multi-tasker that can operate day to day with focus and diligence.
- Highly motivated, positive attitude, collaborative in nature, with a strong desire to grow their career with Two Circles.
- Self-directed and able to work independently with integrity.
- Strong organizational skills and attention to detail.
- Good IT skills and proficient with Microsoft Office 365.
Responsibilities
- Own the technical side of the customer onboarding process for any Partnership Measurement products. Overseeing all steps from product installation through final configuration.
- Collaborate and manage all internal stakeholders to ensure seamless onboarding of new clients.
- Develop and evolve all new and existing Partnership Measurement onboarding documentation for internal and external stakeholders.
- Partner with consultant team to assist on any additional product onboarding or configuration related tasks pre-and-post onboarding.
- Understand critical needs and desired outcomes of Customer to guide team to successful customer launches and adoption.
- Utilize project management tools to drive organization and detailed overview of project status.
- Support daily operations and initiatives of team.
Preferred Qualifications
- Young individual looking for opportunity to grow and learn in sports business technology space.
- Excellent written and verbal communication skills
- Empathetic, compassionate, resourceful, and conscientious
- Organized, professional, and adaptable
- Technical problem-solving skills with keen attention to detail and a relentless drive to gather more information.
- Ability to work on multiple and prioritize tasks
- Willing to seek and share knowledge
- A passion for software and technology