Client Service Associate
| Company | Wealth Enhancement Group |
|---|---|
| Location | Saratoga Springs, NY, USA |
| Salary | $50000 – $60000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- 4-year degree preferred
- 3+ years of customer service /administrative experience is needed
- Series 7 and 66 or 7, 65 and 63 licenses
- Strong interpersonal skills required to develop team and client relationships
- Professional presence and communication skills
- Strong attention to detail and process
- Good problem-solving skills, ability to work with deadlines and prioritize work
- Proficient with Microsoft Office
Responsibilities
- Support Senior Vice President and their clients by leading and implementing the client service model
- Facilitate new account set up at the custodial and broker dealer level; follow up on fund transfers
- Responds to and resolve client requests; complete necessary financial paperwork to execute client recommendations, change beneficiaries, establish trusts, etc.
- Ensures accurate completion of prospect / new client paperwork/set up
- Maintains (CRM) database and client files (Filing, copies, data input)
- Research and follow up on any issues with the Broker/Dealer, WEG Operations, and vendors
- Record incoming assets to the appropriate blotting tool
- Learn Company product suitability guidelines, financial operational processes, and financial sales processes
- Support client service functions for all teams as requested.
Preferred Qualifications
- Financial administration experience is a plus
- Salesforce experience a plus
- E-Money experience is a plus
- Experience with GMIB Annuities is a plus
- Experience with Annuity Order Entry/Annuity Net Systems is a plus