Client Solution Specialist
| Company | PNC Financial Services |
|---|---|
| Location | Pittsburgh, PA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Mid Level |
Requirements
- Associates degree or equivalent degree
- 3+ years of related experience or product knowledge
Responsibilities
- Provides sales, service and execution support for new and ongoing client relationships.
- Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy. Performs common processing and ensures compliance with standard regulations and processes. May administer implementation plans.
- Acts as a point of contact for clients, client teams or service partners and may act as an escalation point for client implementation and servicing issues.
- Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed.
- May perform general administrative support.
Preferred Qualifications
- Business Decisions
- Client Counseling
- Client Relationship Building
- Competitive Advantages
- Customer Experience (CX)
- Personal Initiative
- Relationship Management
- Results-Oriented
- Accuracy and Attention to Detail
- Customer Support Policies
- Standards and Procedures
- Decision Making and Critical Thinking
- Effective Communications
- Flexibility and Adaptability
- Managing Multiple Priorities
- Problem Management Process
- Products and Services
- Sales Support and Administration