Clinical Consultant-Senior Care Practice

Clinical Consultant-Senior Care Practice

Requirements

• Registered Nurse – ten years with an advanced degree (MSN, MBA, MPH)
• Certified Professional Healthcare Risk Management
• Property and Casualty licensure within 6 months of hire (if not already obtained)
• 7+ years of leadership positions/experience
• 10 + years of experience in healthcare, senior living, long-term care and/or risk management consultation
• Ability to travel up to 40%

Responsibilities

• Uses risk management expertise to provide services to clients including identifying and evaluating risks; reviewing loss experience; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to clients.
• Supports business retention and collaborates with other Account Management colleagues on active clients’ needs and generating new business.
• Drives relationships with clients, prospects, client teams and producers to provide best in class service, client retention and drive growth.
• Serves as a client contact and responds to complex client needs and questions to improve the client experience.
• Demonstrates a comprehensive understanding of changes in the senior living and long-term care industry to anticipate client and industry risk management implications.
• Conducts risk assessments and prepares risk assessment reports. These assessments include on-site visits, virtual inspections, interviews, document reviews and other observations.
• Analyzes and synthesizes data and information to make recommendations specific to the client’s needs and assists with prioritizing and implementing agreed upon initiatives.
• Policy and procedure review and/or development in coordination with client’s overall risk management program and need.
• Generates ideas for, and develops, papers, webinars, podcasts and other training and communication outlets that support clients and prospects and distinguishes the practice as industry experts.
• Presents at industry conferences and participates in association task forces and committees.
• Uses excellent writing and/or speaking skills to deliver content that is cohesive and comprehensive for the subject being contemplated.
• Collaborates with the senior living & long-term care practice members to explain clinical risk services, develop and implement client advocacy plans and support risk management strategies.
• Participates in prospect meetings, request for information responses and presentations and other sales efforts as requested.
• Advise on regulatory compliance and risk-related standards.
• Coordinate with third-party vendors for risk assessments or other risk initiatives.

Preferred Qualifications

• Proficient in Microsoft Office Suite, especially Word and PowerPoint
• Excellent communication and interpersonal skills, including presentation and platform skills
• Writing skills: policies and procedures, papers, articles
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Attention to detail and strong organizational skills
• Knowledge of risk management frameworks and methodologies
• Experience with risk management software tools is a plus