Clinical Sales Specialist-Spine
| Company | Merit Medical Systems |
|---|---|
| Location | Orlando, FL, USA, Nashville, TN, USA, Miami, FL, USA, Charlotte, NC, USA, Atlanta, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Candidate must reside in the South East Geography
- Education and/or business experience equivalent to a related Bachelor’s Degree
- A minimum of five years of hands-on medical experience preferably in the Interventional Spine space
- Education and clinical experience equivalent to a Registered Nurse, Ortho or Spine clinical experience
- Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities
- A thorough understanding of training and development techniques
- Good analytical skills and the ability to understand complex issues
- Excellent organizational skills and the ability to coordinate large programs
- Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.
Responsibilities
- Provides clinical training to various groups such as Sales Representatives, Tech Teams, Merit employees, EP staff, and physicians on all Merit products.
- Answers clinical questions from doctors, technicians, sales representatives, etc.
- Works with Sales Representatives in the field or customers to do evaluations and consultations or obtain complaint information.
- Follows up on previous product evaluations and conversions or complaints that require additional information.
- Establish relationships and builds confidence among lab staff, physicians, Sales Representatives, and customers.
- May ensure clinical details involving customer complaints are documented.
- May attend meetings to help determine which events/incidents require notification to regulatory authorities.
- Liaison between the lab/customers and Sales Representatives.
- May conduct assessment testing to ascertain the skill level and ability of those individuals being trained, and develop training curriculums and programs to improve knowledge, skill, and ability.
- Conducts ongoing staff training and provide clinical feedback to resolve customer related issues.
- Works in the field to support and train clinicians on the use of Merit products and to troubleshoot product related issues in the field to include case coverage support.
- May assist with the roll out of new products, including educating the Sales Representatives on the features and benefits.
- Provides information on new technologies, procedures and changes in the medical device industry.
- May develop product training and procedural materials.
- May develop programs for labs to obtain CEU credits, in conjunction with an independent outside accredit firm.
- Works with the T.I.A. Department to improve existing products and the development of new products.
- May make presentations at Regional and National meetings regarding new products, procedures, and customer complaint requirements.
- Performs other related duties and tasks as required.
Preferred Qualifications
- Medical product sales and sales training experience preferred.