Clinical Training and Education Manager-Endoscopy

Clinical Training and Education Manager-Endoscopy

Requirements

• Education and/or business experience equivalent to a related Bachelor’s Degree.
• A minimum of six years of hands-on medical experience, with three of those years of clinical training experience.
• Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities.
• A thorough understanding of training and development techniques, and the ability to implement a corporate sales training program.
• Good analytical skills and the ability to understand complex issues.
• Excellent organizational skills and the ability to coordinate large programs.
• Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.

Responsibilities

• Educates Merit’s global sales force (domestic and international) and various employees on Merit’s products and their applications in the field through classes and sales meetings.
• Trains and updates Merit’s worldwide dealers as new products are launched.
• Presents Merit product information at new hire orientation classes.
• Conducts assessment testing to ascertain the skill level and ability of those individuals being trained, and develop training curriculums and programs to improve knowledge, skill, and ability.
• Defines protocol and assists in the field assessment of new product market research trials (MRT’s).
• Develops and implements ongoing home-study training course to improve and maintain a high level of product and clinical expertise in the field sales organization.
• Conducts ongoing staff training and provide clinical feedback to resolve customer related issues.
• Writes and updates the sales training materials.
• Standardize & computerize (digitalize) sales training materials.
• Works with Product Managers to develop sales training and inservice videos.
• Answers clinical questions from doctors, technicians, sales representatives, etc.
• Supports sales and marketing efforts by inservicing key customers on Merit products.
• Works in the field as need requires to support and train clinicians on the use of Merit products and to trouble shoot product related issues in the field.
• Maintains “global” product support and promotional materials, such as catalogs, sales training binders, video training.
• Writes technical papers to support new emerging markets, segments and niches.
• Defines, coordinates and executes Symposiums and other clinical education events.
• Develops value added CEU credits to augment sales effort.
• Performs other duties and tasks as required.

Preferred Qualifications

• Education and clinical experience equivalent to a Registered Nurse or Certified Cardiovascular or Radiology Technician.
• Medical product sales and sales training experience.