Collections Account Specialist
| Company | Pitney Bowes |
|---|---|
| Location | Pennsylvania, USA, Texas, USA, Florida, USA, Wisconsin, USA, Ohio, USA, Illinois, USA |
| Salary | $18 – $18 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- 2+ years client service experience
- Strong time management practices
- Excellent professional written and oral communication
- The ability to work independently and prioritize scheduled daily activities while functioning in a team environment
- Strong organizational skills
- Strong interpersonal skills/ability to work with others
- Attention to detail; excellent problem-solving and analytical skills
Responsibilities
- Collect past-due accounts across multiple lines of business
- Correct billing errors within multiple lines of business while maintaining client account integrity in all applicable systems
- Handle account cleansing, including but not limited to payment application and reconciliation, purchase order and cost center updates, billing consolidations, invoice corrections, inventory updates, and price quote generation
- Collaborate with agents responsible for invoicing, account maintenance, collections, sales support, and respond to any client inquiries or requests
- Communicate with and maintain a good working relationship across business units at Pitney Bowes
- Organize and maintain your day to ensure proper time parameters are met for all items and tasks
- Complete other duties as assigned
Preferred Qualifications
- Prior experience in collections, account management, and/or billing reconciliation (preferred)
- Advanced Microsoft Office Suite experience (preferred)