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Commercial Account Executive
| Company | Five9 |
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| Location | San Ramon, CA, USA |
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| Salary | $39600 – $76800 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Minimum of 5+ years of experience in direct sales – preferably in Contact Center as a Service (CCaaS) or Unified Communications as a Service (UCaaS)
- Excellent sales and presentation skills via phone, email and web-conference
- Demonstrated success in driving sales process and closing business over the phone
- Ability to articulate complex technology concepts to a technical and non-technical audience
- Experience with CRM systems, preferably Salesforce.com
- College degree (BA/BS) is required
Responsibilities
- Nurture and follow up on warm leads (no cold calls)
- Build and manage a sales pipeline
- Manage sales opportunities through all stages of the sales cycle
- Identify, qualify, and close prospects; overcome objections through consultative approach
- Meet and exceed monthly sales KPI’s (key performance indicators) and monthly quota
- Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process
- Articulate company value proposition
- Be the subject matter expert on all services and products offered by Five9
- Maintain a positive attitude and be a team player
Preferred Qualifications
- Knowledge and understanding of contact center and unified communications technology and concepts
- Cloud services; VoIP
- Previous experience with Salesforce.com CRM
- Software-as-a-Service Applications (Cloud) experience and understanding
