Commercial Accounts Director

Bachelor’s degree in Business, Marketing, Finance, or a related field; MBA is a plus.
5+ years of experience as an account executive, in business development, or a related role within payments.
Proven ability to drive revenue growth through strategic customer relationship management.
Strong understanding of the payments and fintech landscape, including trends and challenges.
Excellent relationship-building and communication skills, with the ability to influence stakeholders at all levels.
Self-starter with a results-driven mindset and a track record of exceeding performance targets.
Willingness to travel up to 30-40% as needed.

Manage the growth of 5 – 10 clients, facilitating alignment with FreedomPay’s growth objectives.
Analyze global market trends and competitor activities to inform customer strategies.
Develop and execute growth-focused enablement plans to maximize the value of each customer.
Collaborate cross-functionally with sales, marketing, and product teams to support customer success initiatives.
Design and implement go-to-market strategies with customers to drive measurable outcomes.
Act as the primary point of contact for enterprise customers, in tandem with Customer Success Management, nurturing relationships to ensure alignment and mutual success.
Work closely with the customer success team to ensure day to day operation of your accounts is running smoothly.
Proactively identify opportunities to optimize customer performance and maximize revenue.
Set and track performance metrics, reporting on customer-driven revenue and ROI.
Represent FreedomPay at industry events, conferences, quarterly business reviews, and meetings to strengthen relationships and identify new opportunities (30-40% travel).
Build and maintain a strong network of industry contacts to stay ahead of emerging trends.