Commercial Lines Account Manager II
| Company | HUB |
|---|---|
| Location | Knoxville, TN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- 5-7 years of experience and demonstrated proficiency in an Insurance Account Management role in required lines. Brokerage experience is preferred
- Excellent customer service, analytical, problem solving and conflict resolution skills
- Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
- Supervisory, project leader, mentor or team leader experience preferred
Responsibilities
- Establish and build customer and carrier relationships
- Review contracts and agreements for insurance coverage compliance and addresses coverage issues
- Provides support in identifying client insurance needs, gaps in coverage and loss exposure
- Recommends appropriate insurance coverage, binds coverage, manages timely production and delivery of renewal policies
- Critically analyze and compare insurance plans to determine suitability
- Negotiates terms, pricing, and conditions with carriers
- Prepare and maintain accurate summaries of insurance, schedules, and proposals
- Serve as a liaison between clients and carriers to resolve service issues and policy interpretation
- Collaborate with Producers in policy review and delivery, meets with clients occasionally and identify ways to improve client service
- Contacts clients regarding outstanding receivables; invoices clients; reviews and accurately maintains accounting history
Preferred Qualifications
- College degree preferred
- Advanced professional designation highly desirable (e.g. AAI, ARM, CIC)