Commercial Property & Casualty Insurance Account Executive Senior
Company | Huntington Bancshares |
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Location | Indianapolis, IN, USA, Detroit, MI, USA, Cleveland, OH, USA, Pittsburgh, PA, USA, Toledo, OH, USA, Columbus, OH, USA, Canfield, OH, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s Degree
- 7+ years of related experience
Responsibilities
- Maintain responsibility for self-management and development.
- Meet with supervisor to ensure alignment and gain agreement on goals and performance standards.
- Record updates on goal achievements as indicated throughout year.
- Maintain excellent performance standards and act as role model and/or mentor to other colleagues.
- Represent Huntington Insurance as a product expert by staying current with industry changes, trends and opportunities.
- Maintain and develop product line knowledge through participation in educational opportunities.
- Act as a resource for continuous improvement initiatives.
- Comply with corporate and agency policies and procedures and all subsequent updates.
- Adhere to agency service standards and timelines.
- Utilize agency technology and software applications including agency management systems, document management systems and workflows.
- Comply with procedures as outlined in the Huntington Employee Handbook.
- Provide Customer Service to Agency Clients.
- Respond to internal and external service inquiries within optimal time frames.
- Take ownership of client relationships, managing customer inquiries and problem resolution and responding in an optimal time frame.
- Coordinate and communicate client service needs, direct and assisting team members as needed.
- Conduct periodic exposure analysis reviews with clients and prospects.
- Prepare stewardship reports and risk management documents as needed.
- Provide guidance to other team members as needed.
- Coordinate the Delivery of Agency Products and Services.
- Coordinate, direct and oversee the marketing process independently or in conjunction with the producer and other team members.
- Work with clients and carriers to obtain necessary data throughout the marketing process.
- Submit quote requests and monitor carrier responses.
- Negotiate coverage pricing and conditions to meet client needs.
- Review carrier quotes and conditions to ensure compliance with quality assurance standards.
- Deliver new business and renewal recommendations within the established time frame.
- Prepare and review client summary and proposal documents.
- Deliver client proposals and policies as requested.
- Submit new business and renewal orders to carrier and monitor receipt of coverage documents.
- Review proposals, policies, and other documents for quality assurance requirements in accordance with agency procedures.
- Schedule and conduct client appointments and meetings as need.
- Participate in Agency Growth Initiatives.
- Identify account rounding coverage opportunities.
- Obtain and present quotes for recommended coverage.
- Seek cross sell and referral opportunities across product lines.
- Conduct or assist with new business prospecting activities.
- Maintain and update client and policy data per agency procedures.
- Utilize agency management systems, workflow applications and diary systems to ensure timely service and follow up.
- Document correspondence, conversations and tasks according to agency procedures.
- Assist in Colleague Development.
- Serve as product and technical expert and resource as requested.
- Assist with colleague training as requested.
- Participate in corporate projects and initiatives.
- Assist with workflow development and implementation to support corporate initiatives.
- Perform other duties as assigned.
Preferred Qualifications
- Insurance license and advanced insurance designation or equivalent