Communications Manager – Social and Content
| Company | Box |
|---|---|
| Location | San Francisco, CA, USA, San Carlos, CA, USA |
| Salary | $111000 – $138500 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- BA/BS degree or equivalent
- 7+ years total experience in Social Media or Product Marketing in technology (B2B a plus)
- Social Media Management Tools: Experience with Sprout Social to schedule and analyze the impact of your social media posts across different platforms
- Proficiency with design software including Adobe Express or Figma for development of creative and impactful visual content (motion graphics experience is a plus)
- Familiarity working with Content Management Systems (CMS) including Drupal to publish and organize content
Responsibilities
- Own organic social strategy and publish content that showcases AI’s technology, thought leadership, and industry insights via Box’s owned and social channels
- Engage and build our community of technical developers and business decision makers daily
- Foster relationships with followers and influencers, respond to comments and queries, and encourage discussions that align with trends and topics relevant to Box’s business objectives (AI, content, etc.)
- Develop, implement, and manage highly visible, organic social and content programs to support Box’s corporate-level initiatives, including amplifying earned media coverage, events, awards, customer stories, Box culture moments, and more
- Partner with Product Marketing, PR, Developer Relations, Customer Advocacy, and Copywriters to maintain editorial content, develop social promotion plans, and serve as final editor for blogs
- Collaborate with Brand and Production team in Box’s in-house HQ studio to create compelling content that stands out for being creative
- Manage budget for promotion of organic content and use data to prove our program is growing and our bets are paying off
- Set targets and track, analyze, and report on social media and content performance, using data-driven insights to refine strategies and improve engagement
Preferred Qualifications
- B2B/Enterprise software experience
- Integrated marketing agency experience
- Experience working at AI company
- Experience in motion graphics