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Community Account Rep 2 – Community Account Sales
| Company | Comcast |
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| Location | Baltimore, MD, USA |
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| Salary | $48668 – $48668 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- Demonstrates advanced knowledge of Comcast products, selling and promoting offerings to customers on-site within multi dwelling units.
- Meets and exceeds sales goals including net add improvement and penetration goals as established by local market.
- Effectively utilizes Microsoft Office, Google, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Responsibilities
- Responsible for increasing the number of active subscribers and product penetration in assigned multi-dwelling properties/communities by selling and promoting Comcast products including video, high-speed Internet, voice and XFINITY Home.
- Develop strong relationships with property management that is conducive to the sale and retention of Comcast products and services.
- Proactively follows-up with customer and property staff as appropriate regarding sales, product, technical, or customer care issues.
- Develops strong working relationships with property management and leasing staff of MDU properties and leverages their support through onsite programs and events.
- Calls on and visits all new build MDU properties on regular and consistent basis prior to and following occupancy; manages and attends frequent on-site events to generate subscriber growth.
Preferred Qualifications
- Bachelor’s Degree (preferred but not strictly required).
- 2-5 Years of relative work experience.
