Community Manager
Company | JP Morgan Chase |
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Location | Delanco, NJ, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Senior, Expert or higher |
Requirements
- Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills
- Ability to build strong relationships with clients, peers, partners and contacts
- Executive presence with strong presentation skills in small and large / public group settings
- Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player
- Strong analytical, strategic and independent problem-solving skills
- Proven ability to discover needs and connects clients and business owners to the right resources
Responsibilities
- Develop a community outreach and engagement program that builds community relationships with proven ability to make business development sales calls (70% external, 30% internal)
- Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
- Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
- Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
- Report results based on event surveys to inform national community teams on opportunities for improvement
- Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
- Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Preferred Qualifications
- Bilingual language preferred