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Community Manager

Community Manager

CompanyJP Morgan Chase
LocationDelanco, NJ, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills
  • Ability to build strong relationships with clients, peers, partners and contacts
  • Executive presence with strong presentation skills in small and large / public group settings
  • Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player
  • Strong analytical, strategic and independent problem-solving skills
  • Proven ability to discover needs and connects clients and business owners to the right resources

Responsibilities

  • Develop a community outreach and engagement program that builds community relationships with proven ability to make business development sales calls (70% external, 30% internal)
  • Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
  • Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
  • Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
  • Report results based on event surveys to inform national community teams on opportunities for improvement
  • Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
  • Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership

Preferred Qualifications

  • Bilingual language preferred