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Community Programs – Senior Manager

Community Programs – Senior Manager

CompanyPlayStation Global
LocationLos Angeles, CA, USA, San Mateo, CA, USA, San Diego, CA, USA
Salary$161800 – $242600
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • 12+ years of experience, including 8+ years in employee engagement, community building, or related roles (DEI, HRBP, etc.)
  • Experience leading or supporting ERGs, affinity groups, or peer-led mentoring programs.
  • A strategic thinker with the ability to scale community initiatives across diverse regions and functions.
  • Strong communication and facilitation skills, with a proven ability to engage and inspire a wide range of audiences.
  • Comfortable working in global, virtual, and hybrid environments.
  • Strong relationship-building and cross-functional collaboration skills.
  • Organized and proactive, with strong project management capabilities.
  • Curious and empathetic—asks thoughtful questions and listens to understand employee needs and shape impactful programs.

Responsibilities

  • Develop and implement a scalable framework for building community and connection across the organization.
  • Design toolkits, playbooks, and resources to support employee-led communities and peer networking.
  • Collaborate with Belonging Leads to deliver connection strategies that support inclusion, allyship, mentoring, and social engagement.
  • Define and track success metrics to evaluate impact and continuously improve programming.
  • Expand and support employee-led groups, including Employee Networks (eNets), interest-based communities, and regional hubs.
  • Launch and manage virtual connection spaces (e.g., ‘virtual watercoolers’) to foster relationships across locations and teams.
  • Develop and facilitate peer mentoring and networking programs aligned with employee development goals.
  • Partner with HRBPs, Internal Communications, and regional leaders to integrate connection strategies with broader business and culture goals.
  • Act as a trusted advisor to employees and community leaders seeking opportunities to engage and connect.
  • Collect feedback from community leaders and members, using insights to inform strategy and share learnings across the organization.
  • Ensure programs are inclusive, accessible, and responsive to evolving employee needs.

Preferred Qualifications

    No preferred qualifications provided.