Community Relations Manager

Community Relations Manager

Requirements

• Bachelor’s: Healthcare Administration, Public Administration, Public Health, Public Policy, or related field
• 8 years recent relevant experience
• Working knowledge of the strategic planning process
• Demonstrated knowledge of working with volunteer community groups
• Significant understanding of community-based organizations, local and statewide foundations, and government agencies
• Proficient in Microsoft Excel, Outlook, PowerPoint, and Word
• Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts
• Make presentations to persuade others to accept a specific opinion or action, or to provide information and instruction
• Establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health as well as external organizations
• Negotiate or exchange ideas, information, and opinions with others to formulate policies and programs and/or to arrive jointly at decisions, conclusions, or solutions.

Responsibilities

• Represent the company at local neighborhood meetings, town halls, and community forums to ensure open communication and understanding of local needs and concerns.
• Build and nurture relationships with community leaders, residents, and local organizations to create a positive rapport and enhance the company’s presence in the community.
• Actively listen to community concerns and provide feedback to ensure the company is responsive and addresses neighborhood issues effectively.
• Identify opportunities to engage in community-driven initiatives, events, and partnerships that align with the company’s values, mission, and long-term objectives.
• Work closely with internal teams to develop and execute community engagement strategies that support the company’s overall goals.
• Serve as the primary point of contact for neighborhood-related inquiries and concerns, ensuring timely, respectful resolution of issues.
• Coordinate and participate in community outreach programs, volunteer opportunities, and other company-sponsored events to strengthen our company’s relationship with the local community.
• Track and report on neighborhood concerns, community engagement activities, and the effectiveness of our outreach efforts to ensure alignment with company objectives.
• Develop and distribute communication materials, such as newsletters, social media posts, and flyers, to keep the community informed about the company’s initiatives, updates, and opportunities for involvement.
• Monitor local issues, trends, and public sentiment to provide valuable insights to senior leadership on how the company can better serve the community and enhance its impact.
• Collaborate closely with government affairs partners to ensure community relations efforts are aligned with policy and regulatory considerations.

Preferred Qualifications

No preferred qualifications provided.