Connectivity Account Manager – Lodging & Vacation Rental
| Company | Expedia |
|---|---|
| Location | London, UK, Austin, TX, USA, Miami, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Description
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees’ passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Travel Partnerships and Media helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent travelerand B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions.
In this role, you will:
In collaboration with Technical Relationship Managers, you will manage the day to day relationship of our Partner Growth Long-Tail Lodging Connectivity Providers and positively influence relationships across all partner touchpoints to support Expedia Group goals. Example of systems offered by Connectivity Providers and integrated with Expedia Group are: Property Management Systems, Central Reservation Systems and Channel Management Systems.
Negotiate and structure partnership contracts/agreements.
Influence Connectivity Providers to implement connectivity features that align with business objectives and deliver clear business benefits.
Understand, negotiate, and implement creative connectivity initiatives within your account base.
Play a critical role in partner-facing support and consulting.
Communicate complex functional details to technical and non-technical audiences.
Evangelize and continuously work on improving the benefits of Expedia Group Connectivity Partner Program to attract and develop partners.
Conduct cross functional Quarterly Business Reviews with selected partners. Coordinate with different internal teams to present analysis and key takeaways which can guide partners on how to improve their overall performance.
Represent the team in cross functional initiatives and collaborate with product/Tech team, marketing team and other internal teams to help create and communicate value proposition for new products and features.
Experience and qualifications:
At least 3 years of experience in Account Management, tech solution selling, or equivalent.
Demonstrated ability to lead on-going business relationships.
Experience with hotel systems including Global Distribution Systems, Central Reservation Systems, Property Management Systems, Channel Managers and Revenue Management Systems desired.
A strong client focus and a capacity to bring partners to an efficient collaboration stage.
Strong technical understanding.
Strong organization and coordination skills.
Comfort in working with all levels/departments.
Strong communication, analytical and negotiation skills, creativity, and a drive for results.
A bachelor’s degree in a business and/or technical discipline, or applicable work experience.
Willingness and ability to travel 10% of the time.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group’s family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Benefits
Not Specified