Contact Center Representative – Claims Intake-Full Time
| Company | Sentry Insurance |
|---|---|
| Location | Plover, WI, USA, Rockford, IL, USA, El Paso, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Customer service experience
- Strong punctuality and dependability
- Solid oral and written communication skills
- Effective listening skills
- Proficient computer skills
- Ability to adapt to an ever-changing environment
Responsibilities
- Work with a team to successfully meet department phone Key Performance Indicators
- Process claims for policyholders, claimants and others over the phone
- Assist with processing claims that are received over the internet/mail
- Participate in weekly team huddles and associate engagement activities
Preferred Qualifications
- Proficiency in Spanish